AT&T Long Distance
Solution: Selectively promote online billing and self-servicing across available media channels.
Results: 40% of customers utilize self-service.
information@interactmarketing.us
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AT&T Long Distance |
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| Challenge:
Lower servicing costs by introducing self-service options to lower
value customers, releasing funds for improving satisfaction among higher
value segments. Solution: Selectively promote online billing and self-servicing across available media channels. Results: 40% of customers utilize self-service. |
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| 138
Sunset Lane ::: Tenafly, NJ
07670 ::: 201 568 8438 information@interactmarketing.us |
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